Good Communication Skills
are Needed for...
- Participating in class discussions
- Asking and responding to questions in class
- Communicating with classmates in both formal and informal situations
- Making oral presentations
- Critical Listening
Avoid:
- Closed mindedness
- Selective listening
- Oversimplifying difficult ideas
- Judging the speaker instead of the message
Evaluating the Message
- Identify the speaker’s main point or position on an issue.
- Develop a mental outline of the speaker’s message.
- Identify the speaker has supported his/her position with reasons and evidence.
- Identify unanswered questions.
- Identify opposing viewpoints.
Preparing for Class Discussions
- Read the assignment.
- Ask critical questions.
- Review and make notes for discussion.
- Get involved in class discussions.
- Make effective contributions to the discussion.
Asking Critical Questions
- How can I use this information?
- How does this information compare with what I already know about the topic?
- What is the source of the material?
- Is the material fact or opinion?
- What is the author’s purpose? Is the author biased?
- Is relevant and sufficient evidence provided?
Making Notes for Class Discussion
- What ideas, concepts, or points of view from the reading did you not understand?
- With which ideas or points do you agree or disagree?
- Which examples are good and which are poor?
- Which arguments are strong and which are weak?
Getting Involved in Class Discussion
- Ask a serious, thoughtful question.
- Answer someone else’s question.
- Supply additional information that helps clarify the topic under discussion.
- Supply information that corrects an error or misunderstanding
Suggestions for Class Discussion
- Make notes during the discussion.
- Organize your remarks before you speak.
- Make your comments brief and to the point.
- Do not interrupt others.
- Avoid talking when others are speaking.
- Be sensitive to the feelings of others.
- Don’t become aggressive, insistent, or overly emotional.
Asking & Answering Questions
- Write questions as you read your assignments.
- In class, state your questions clearly and concisely.
- Ask questions when you do not understand an explanation or any part of a discussion.
- Listen carefully to the instructor’s questions before you respond.
- Ask the instructor to restate the question if you do not understand it.
Communicating during Group Work
- Select serious-minded classmates as group members.
- Be an active, responsible participant.
- Accept your share of the work.
- Accept a leadership role is possible.
- Suggest that specific tasks be assigned to each group member and that the group agree upon task deadlines.
- Assess individual strengths and weaknesses before assigning tasks.
Planning Oral Presentations
- Understand the purpose of the assignment.
- Research your topic thoroughly.
- Collect and organize your information.
- Prepare outline notes.
- Use visual aids.
- Anticipate questions your audience may ask.
Delivering Oral Presentations
- Practice the delivery.
- Maintain eye contact.
- Speak slowly and clearly.
- Be enthusiastic and energetic.
- How can I make my presentation interesting?
- Vary the content.
- Start with an interesting story.
- Start by asking a thought provoking question.
- Use visual aids (overheads, PowerPoint slides, charts, pictures, etc.)
TUN DR MAHATHIR MOHAMAD
BARACK OBAMA
SYED SADIQ SYED ABDUL RAHMAN
DR. ZAKIR NAIK
DATO' SERI SYED ZAINAL ABIDIN SYED MOHAMED TAHIR
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